altius broadband
Providing FASTER, more RELIABLE, and CONSISTENT high speed connections


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SUPPORT
Frequently Asked Questions

WHAT CAN I DO WITH BROADBAND?
- EXPERT SURF
   • Pages load 10 times faster than the average dial-up speed. Free up your phone.
- NEVER DIAL-UP AGAIN
   • Never miss a call again, never get a busy signal from your ISP again.
- DOWNLOAD FAST.
   • Download, upload, stream video, telephone, chat, IM, E-mail instantly.

IS WIRELESS SECURE?
For the years up until fiber optic technology was developed (in the 80s), all of this nation's long distance phone traffic was carried over microwave. Its capacity was unbeatable, its reliability is proven and everyone who made a long-distance telephone call used it whether they knew it or not. Radio technology is in use by the FBI, CIA, every branch of our military and more businesses are using it every day to communicate inside and between offices. Wireless technology can be secured. We provide the most secure technology available: VPN or Virtual Private Network technology. Our five level security architecture means your data and computer are safe. We use MAC address, IP address, access point tracking, User ID and password, and a VPN over an encrypted network. VPN/encryption package not available in all areas.

SHOULD I WAIT FOR CABLE OR DSL?
CAN you wait any longer? If you need it, our network can deliver up to 2 Mbps (vs. the .5 to 3 Mbps promised by cable offerings). By the time cable rolls out, you may not even care. With our network you will soon have the ability to get phone service as well. We will always be price-competitive and you will also get the freedom of being able to use your computer and wireless devices anywhere in your home or around your home with the purchase of a wireless router.

HOW FAST IS IT?
Our broadband Internet access vastly outperforms other common ways of connecting to the Internet and will enable you to experience the best of what the web has to offer at the speeds it is designed to utilize. You will experience download speeds up to 2 Mbps and upload speeds up to 256K. Please keep in mind that these are normal speeds and regardless of your Internet Service Provider, overhead and other characteristics of the Internet (such as web site server lag and general Internet congestion) often reduce actual performance for all users.

ALTIUS Broadband
273 S. Main Cross
Flemingsburg, KY 41041

Phone (local):
606-375-4730

Phone (toll-free):
1-855-607-6561

Email: contact@altiusbroadband.com

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